Microsoft Word Not Working On Mac After Update Mojave

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Word, Excel, PowerPoint, Outlook, OneDrive, Skype for Business, and OneNote will install and run on macOS 10.14 Mojave. Microsoft fully supports Office 2016, Office 2019 and Office 365 for Mac on 10.14 Mojave when you have the following Office updates installed:

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  • Office 365/2019 - Build 16.17.0 or later

  • Office 2016 - Build 16.16.2 or later

  • Skype for Business 16.21.65 or later

For the best experience with 10.14 Mojave, be sure to keep your Office apps up-to-date. If the version of Office installed on your Mac is earlier than 16.14, and you are not being offered updates, you can download the latest Office for Mac suite installer. See 'What version of Office am I using?' if you don't know what version you're on.

Oct 27, 2018 We need to update our microsoft word program. After updating Apple MAC OS Mojave we. Are not able to print out of - Answered by a verified Software technician We use cookies to give you the best possible experience on our website. Open an Office app such as Word, then on the top menu, click Help Check for Updates. If you don't see Check for Updates, run the latest version of Microsoft AutoUpdate tool, then check for updates again.

Oct 24, 2018 Question: Q: pages files will not open after Mojave update After I updated the software to Mojave I can no longer access documents in pages. It does not matter if the document was saved as a pages doc or word doc, I get the same response. After, in any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates and then restart your Mac. If you use Antidote, Webex, Silverlight, EndNote, Zotero or other add-ins there is a potential for crashes unless you also update your add-ins to the latest update. Sep 26, 2018 I have certainly loaded Excel and all appears to work, but I mostly use Word. In terms of this discussion: Also in case this is relevant to anyone; I clean installed Mac OS Mojave. I also clean installed Microsoft Office 2011 and applied the latest update. I have kept the.dmg files for both; hence a clean install was possible. Word, Excel, PowerPoint, Outlook and Lync for Office for Mac 2011 have not been tested on macOS 10.14 Mojave, and no support for this configuration will be provided. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates.

Send feedback for Office for Mac on 10.14 Mojave

Help us improve Office for Mac. If you encounter any issues while using Office on 10.14 Mojave, please send us feedback so we can address them. Here's how:

  • Word, Excel, PowerPoint and OneNote: Select the Send a Smile icon in the top-right corner of the app.

  • Outlook: Select Contact Support from the Help menu.

  • OneDrive: Select Report a problem in the menu bar.

  • Skype for Business: Select Report an issue from the Help menu.

Office for Mac 2011 and earlier

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Since October 10, 2017, Office for Mac 2011* is no longer supported.

Note: * Lync for Mac 2011 has a limited time of Extended Support for security fixes.

Word, Excel, PowerPoint, Outlook and Lync for Office for Mac 2011 have not been tested on macOS 10.14 Mojave, and no support for this configuration will be provided. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information.

See Also

As of September 25, 2017, macOS 10.13 High Sierra is publicly available for all Mac users to install. Office 2016 for Mac is fully supported on High Sierra. For the best experience, we recommend you update Office to version 15.38 or later.

For updates regarding macOS 10.14 Mojave, see Microsoft Office support for macOS 10.14 Mojave.

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Office 2016 for Mac

See 'What version of Office am I using?' if you don't know what version you're on.

Version of Office

Supportability

15.35 and later

Office 2016 for Mac is fully supported on macOS 10.13 High Sierra.

If you encounter issues using Office 2016 for Mac, please send us feedback so we can address them. In Word, Excel, PowerPoint and OneNote, you can click on the Send a Smile icon in the top-right of the app. For Outlook, choose Contact Support from the Help menu.

15.34 and earlier

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These versions are not supported on 10.13. In some cases, you may not be able to launch the Office apps. For example, users will see the following error message when attempting to launch Outlook 2016 ver. 15.34:

If you installed Outlook 2016 ver. 15.34 or earlier, and are not being offered an update to 15.35 or later, download the latest Office 2016 for Mac Suite Installer here.

Office for Mac 2011

Word, Excel, PowerPoint, Outlook and Lync have not been tested on macOS 10.13 High Sierra, and no formal support for this configuration will be provided.

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Since October 10, 2017, Office for Mac 2011* is no longer supported. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information.

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* Lync for Mac 2011 has a limited time of Extended Support for security fixes.