Microsoft Word Not Opening Mac 2017

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比较最新版Office 2019和Office 365产品和价格, 选择适用个人, 家庭和企业的Office办公软件, 同时支持Windows和Mac, 满足您全部办公需求. Apr 10, 2016 The fixes to solve word won’t open or not responding issue (Only for Mac): Update Microsoft Word to the latest version Remove Adds-Ins Re-open Word in Safe Mode Correct invalid characters from the file name Run Disk Utility to repair the disk volume errors and permissions Reset the default settings of the program. 2020-4-3  Get the latest Office downloads from the Official Microsoft Download Center. Microsoft Excel 2016 安全更新 (KB4484179) 64 位版本 Microsoft Excel 2016 64 位版本 中存在一个安全漏洞，当用户打开一个被恶意修改的文件时，该漏洞可能允许运行. Apr 16, 2018 Now, open the Microsoft folder (in Preferences), and drag com.microsoft.Word.prefs.plist to the desktop. Note If you have Service Pack 2 installed, open Application Support Microsoft instead of Preferences Microsoft. Do you see the error? Quit Word, and drag one of the files back to its default location and test again.

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Summary: Contains articles that will help you work with Office Online Server (the next version of Office Web Apps Server).

Audience: IT Professionals

Use the articles in the following table to learn about Office Online Server and Office Online with SharePoint Server. Office Online Server is the next version of Office Web Apps Server. It is an on-premises server.

ArticleDescription
Plan Office Online Server
Describes planning considerations for setting up your Office Online Server farm.
Deploy Office Online Server
Explains how to deploy Office Online Server in a test or production environment.
Configure Office Online Server for SharePoint Server 2016
Explains how to configure SharePoint Server to use Office Online Server for document editing.
Apply software updates to Office Online Server
Explains how to apply software updates to your Office Online Server farm.
Office Online Server release schedule
Explains the release schedule for new Office Online Server builds, support dates, and upgrade requirements.

Office Online Server can be downloaded from the Volume Licensing Service Center (VLSC). Office Online Server is a component of Office; therefore, it will be shown under each of the Office product pages including Office Standard 2016, Office Professional Plus 2016, and Office 2016 for Mac Standard.

For customers whose licenses qualfiy for OOS, but cannot obtain it through the VLSC, the following actions are possible:

  • VL Open customers can contact their Support Center.
  • Customers who purchased O365 online from Microsoft can submit a request from their Office 365 admin center or contact support.

Office Online Server version compatibility list

The following table shows the compatibility between Office Web Apps Server and Office Online Server with SharePoint Server, Exchange Server, and Skype for Business Server.

ProductOffice Web Apps ServerOffice Online Server
SharePoint Server 2013
Yes
Yes*
SharePoint Server 2016
No
Yes
SharePoint Server 2019
No
Yes
Lync Server 2013
Yes
Yes
Skype for Business Server 2015
Yes
Yes
Skype for Business Server 2019
Yes
Yes
Exchange Server 2013
No
No
Exchange Server 2016
No
Yes
Exchange Server 2019
No
Yes

*Note that SharePoint Server 2013 cannot use the Excel Online external data connectivity and data refresh functionality in Office Online Server. That's only available with SharePoint Server 2016.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you double-select an icon or file name for a Microsoft Excel workbook, Excel starts, then displays a blank screen where you expect the file content to appear.

Resolution

To resolve this problem, try the following methods, as appropriate, in the given order.

Method 1: Ignore DDE

This problem may occur if the Ignore other applications that use Dynamic Data Exchange (DDE) check box in Excel options is selected.

When you double-select an Excel workbook in Windows Explorer, a dynamic data exchange (DDE) message is sent to Excel. This message instructs Excel to open the workbook that you double-selected.

If you select the 'Ignore' option, Excel ignores DDE messages that are sent to it by other programs. Therefore, the DDE message that is sent to Excel by Windows Explorer is ignored, and Excel does not open the workbook that you double-selected.

To correct this setting, follow these steps:

Note

This step can be skipped for Excel 2019 and Excel O365

  1. In the upper-left corner of the Excel window, select File, then Options.
  2. On the left side of the Options window, select Advanced to open the Advanced window.
  3. In the Advanced window, scroll down to the General section.
  4. Clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box, then select the OK button at the bottom of the window.

Note Download ms office 2010 for mac.

For more information about how to turn off DDE, see 'An error occurred when sending commands to the program' in Excel

If these steps do not resolve the problem, continue to Method 2.

Method 2: Repair User Experience Virtualization (UE-V)

If you are running Update User Experience Virtualization (UE-V), install Hotfix 2927019. To do this, see the following Microsoft Knowledge Base article:

2927019 - Hotfix Package 1 for Microsoft User Experience Virtualization 2.0

If you are not sure whether you are running UE-V, examine the program list in the Programs and Features item in Control Panel. An entry for 'Company Settings Center' indicates that you are running UE-V.

If these steps do not resolve the problem, continue to Method 3.

Method 3: Reset file associations

To check whether the file associations in the system are performing correctly, reset the Excel file associations to their default settings. To do this, follow the steps for your operating system.

Windows 8.1/10

  1. Copy the file that is opening incorrectly, to your desktop.
  2. Right-click the file, and choose Properties
  3. On the General tab, next to Type of file, the type of file will be indicated within parenthesis. For example, (.docx), (.pdf), or (.csv).

The Opens with shows you which app it is currently associated with.

To open this type of file in a different app:

  1. Select Change.
  2. Select More apps.
  3. Select the desired app, then select the checkbox to Always use this app.
  4. Select the OK button.

Windows 8

  1. On the Start screen, type Control Panel.
  2. Select or tap Control Panel.
  3. Select Default Programs, then select Set your default programs.
  4. Select Excel, then select Choose default for this program.
  5. On the Set Program Associations screen, select Select All, then select Save.

Windows 7

  1. Select Start, then select Control Panel.
  2. Select Default Programs.
  3. Select Associate a file type or protocol with a specific program.
  4. Select Microsoft Excel Worksheet, then select change program.
  5. Under Recommended Programs, select Microsoft Excel.
  6. If Excel does not appear in this list, select Browse, locate the Excel installation folder, select Excel.exe, then select Excel.

If these steps do not resolve the problem, continue to Method 4.

Method 4: Repair Office

Try to repair your Office programs. To do this, follow the steps for your installation type and operating system.

For an Office 365 or Office 2019 Click-to-Run installation

Windows 10
  1. On the Start screen, type Settings.
  2. Select or tap Settings.
  3. In the Settings window, select or tap Apps.
  4. In the Apps & features window, scroll down to your Office program and select or tap it.
  5. Select or tap the Modify button.
  6. In the How would you like to repair your Office programs window, select or tap the Online Repair radio button, then select or tap the Repair button.
Windows 8
  1. On the Start screen, type Control Panel.
  2. Select or tap Control Panel.
  3. Under Programs, select or tap Uninstall a program.
  4. Select or tap Microsoft Office 365, then select or tap Change.
  5. Select or tap Online Repair, then select or tap Repair. You may have to restart your computer after the repair process is finished.
Windows 7

  1. Select Start, then select Control Panel.

  2. Double-select Programs and Features.

  3. Select Microsoft Office 365, then select Change.

  4. Select Online Repair, then select Repair.

Note

You may have to restart your computer after the repair process is complete.

For an Office 2013, Office 2010, or Office 2007 installation

To repair Office 2013, Office 2010, or Office 2007, follow the steps in the following Office website topic:

If these steps do not resolve the problem, continue to Method 5.

Method 5: Turn off add-ins

Microsoft word not opening mac 2017 full

Excel and COM add-in programs can also cause this problem. These two kinds of add-ins are located in different folders. For testing, disable and isolate the conflict by turning off each add-in one at a time. To do this, follow these steps:

  1. On the File menu, select Options, then select Add-Ins.
  2. In the Manage list at the bottom of the screen, select COM Add-Ins item, then select Go.
  3. Clear one of the add-ins in the list, then select OK.
  4. Restart Excel by double-selecting the icon or file name for the workbook that you are trying to open.
  5. If the problem persists, repeat steps 1-4, except select a different add-in in step 3.
  6. If the problem persists after you clear all the COM Add-ins, repeat steps 1-4, except select Excel Add-Ins in step 2, then try each of the Excel add-ins one at a time in step 3.

If Excel loads the file, the add-in you last turned off is causing the problem. If this is the case, we recommend that you visit the manufacturer's website for the add-in to learn whether an updated version of the add-in is available. If a newer version of the add-in is not available, or if you don't have to use the add-in, you can leave it turned off.

If Excel does not open the file after you turn off all the add-ins, the problem has a different cause.

If these steps do not resolve the problem, continue to Method 6.

Method 6: Disable hardware acceleration

To work around this problem, disable hardware acceleration until a fix is released by your video card manufacturer. Make sure to check regularly for updates to your video card driver.

To disable hardware acceleration, follow these steps:

Microsoft Word Not Opening Mac 2017

  1. Start any Office 2013, 2016, 2019, or O365 program.

  2. On the File tab, select Options.

  3. In the Options dialog box, select Advanced.

  4. In the list of available options, select the Disable hardware graphics acceleration check box.

    The following screen shot shows this option in Excel.

  5. Select the OK button.

Note

For more information about hardware acceleration, see the following Microsoft Knowledge Base article:

2768648 - Performance and display issues in Office 2013 client applications

Method 7: Minimizing and maximizing the window

Minimizing and then maximizing the window can sometimes refresh the Excel page and cause any hidden data to appear.

  1. Select the minimize button in the top-right corner of the Excel sheet.
  2. In the task tray, right-click Excel and select your spreadsheet. (Or double click the Excel icon.)

When your sheet is maximized, your data may appear.

Microsoft Word Not Opening Files

Method 8: Check for hidden sheets

An Excel sheet may have inadvertently been saved as a hidden document. To find out:

Microsoft Word Not Opening Mac 2017 Free

  1. Go to the View tab.
  2. Select Unhide.
  3. Choose a workbook from the list.
  4. Select OK.

Opening Number

If you still experience this problem after you try all these methods, contact Microsoft Support for additional troubleshooting help.