Microsoft Remote Desktop Mac Error Code 0x4

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Apr 19, 2018  Quit RDP on the Mac, hold the option key & click on the Go menu to enable showing the Library & select that. Navigate into Containers and set aside com.microsoft.rdc.macos and com.microsoft.rdc.mac (one of those is for v8, just pull them both aside). Go back to the User's Library and open the Group Containers folder. ‎Read reviews, compare customer ratings, see screenshots and learn more about Microsoft Remote Desktop 10. Download Microsoft Remote Desktop 10 for macOS 10.12 or later and enjoy it on your Mac. ‎Use Microsoft Remote Desktop for Mac to connect to a remote PC or virtual apps and desktops made available by your admin.

Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Jul 10, 2015 Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com. Hi, I did just that and here's the answer I received: Thank you using Microsoft Remote Desktop and reaching out to us. For how to setup you PC visit: link. Oct 31, 2019  Troubleshoot “Remote desktop disconnected” errors in Windows Server 2008 R2. A Remote Desktop Session Host server is the server that hosts Windows-based programs or the full Windows desktop for Remote Desktop Services clients. Users can connect to an RD Session Host server to run programs, to save files, and to use network resources on.

Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and click Download. You don't need to create an account or sign into AppCenter to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, click Microsoft Remote Desktop Beta at the top, and then click Check for updates.

This article is for Office for Mac 2011. Are you using Office on PC? See Using product keys with Office 365, Office 2016, or Office 2013. Where do I find my Office for Mac 2011 product key? Once you have your product key, see Activate Office for Mac 2011. When you install or reinstall Microsoft Office, you are prompted to enter the product key. 2017-8-27  Lost my product key. Had an 'on-line' purchase (last year 2012) for MS Office for Mac 2011. I need help so I may use this O-P-W programs. Microsoft Office 2011 for Mac download full version for free. August 30, 2019. What you actually pay for when you legally purchase a copy of Microsoft Office is the product key (sometimes referred to as a CD key or key code, or incorrectly as the serial number. More benefits of using Microsoft Office 2011 for Mac includes Instant Search. Microsoft word 2011 mac free product key

Add a Remote Desktop connection

To create a remote desktop connection:

  1. In the Connection Center, click +, and then click Desktop.

  2. Enter the following information:

    • PC name - the name of the computer.
      • This can be a Windows computer name (found in the System settings), a domain name, or an IP address.
      • You can also add port information to the end of this name, like MyDesktop:3389.
    • User Account - Add the user account you use to access the remote PC.
      • For Active Directory (AD) joined computers or local accounts, use one of these formats: user_name, domainuser_name, or user_name@domain.com.
      • For Azure Active Directory (AAD) joined computers, use one of these formats: AzureADuser_name or AzureADuser_name@domain.com.
      • You can also choose whether to require a password.
      • When managing multiple user accounts with the same user name, set a friendly name to differentiate the accounts.
      • Manage your saved user accounts in the preferences of the app.
  3. You can also set these optional settings for the connection:

    • Set a friendly name
    • Add a Gateway
    • Set the sound output
    • Swap mouse buttons
    • Enable Admin Mode
    • Redirect local folders into a remote session
    • Forward local printers
    • Forward Smart Cards
  4. Click Save.

To start the connection, just double-click it. The same is true for remote resources.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate .RDP files.

  1. In the Connection Center, right-click the remote desktop.
  2. Click Export.
  3. Browse to the location where you want to save the remote desktop .RDP file.
  4. Click OK.

Use the following steps to import a remote desktop .RDP file.

  1. In the menu bar, click File > Import.
  2. Browse to the .RDP file.
  3. Click Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

  1. In the Connection Center click +, and then click Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Click Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, click Preferences > Gateways.
  2. Click the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, click Settings > Accounts.
  2. Click Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Tap Save, and then tap Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

  1. In the Connection Center, click Preferences.
  2. Click Resolution.
  3. Click +.
  4. Enter a resolution height and width, and then click OK.

To delete the resolution, select it, and then click -.

Microsoft Rdp Error Code 4

Displays have separate spacesIf you are running Mac OS X 10.9 and disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the remote desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

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Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (e.g.: Copy = Ctrl + C).
  • The function keys can be activated in the session by pressing additionally the FN key (e.g.: FN + F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 are not supported, although the article above discusses them.

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To learn more about this feature, check out https://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.


RECOMMENDED: Click here to fix Windows errors and optimize system performance

A number of users reported seeing the 0x104 error on the remote desktop connection under Windows 10. This can be an extremely frustrating problem because many people around the world need to remotely access their work servers and use this feature to collect or access data from the company they work for.

Remote Desktop is a program or feature of the operating system that allows a user to connect to a computer in another location, see the desktop of that computer and interact with it as if it were local. It is particularly useful in the workplace, both at home and in the office. You can access your computer when you are at home, at work or traveling.

One of the most common errors with Remote Desktop is Remote Desktop Error 0x104. The message is as follows: “We couldn’t connect to the remote PC because the PC can’t be found. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.”

There are several reasons for the Remote Desktop 0x104 error. One of them is if you have a custom DNS setting. These can prevent connection, so it is recommended to delete these custom settings. Your port may also be blocked by the firewall. If this is the case, be sure to allow the port via the Windows firewall to avoid the error code. In some cases, network discovery is disabled, so try to enable it again.

The good news is that there are methods you can use to correct the error code. Take a look at the following suggestions to see which ones are right for you.

How to Repair Remote Desktop Error Code 0x104:

Allow port 3389 to pass through the firewall

Microsoft
  • Press the Windows key to open the Start menu.
  • Enter the Remote settings and press Enter. The System window will then open.
  • On the left side, click on Remote Settings.
  • Under Remote Desktop, in the Remote tab, see to it that the Allow remote connections to this computer is selected.
  • Now open the Control Panel.

April 2020 Update:

Microsoft Remote Desktop 0x4

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

Microsoft Remote Desktop Mac Error Code 0x4 Microsoft Remote Desktop

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

  • Go to System and Security > Windows Defender Firewall.
  • On the left, click on Advanced Settings.
  • Now select Inbound Rules, then search for Remote Assistance (RA Server TCP-In).
  • Make sure it is activated.
  • Now look for the Remote Desktop – user mode (TCP In and UDP In). Make sure they are enabled and that 3389 is the port. You can check the port by enlarging the window so that the Local Port column is visible.

Make Sure That All Computers Use the Same Type of Network Profile.

  1. Click on the network icon in your taskbar.
  2. Connect to the network of your choice.
  3. Click on Properties.
  4. In the Settings for All PCs window, select Public or Private.
  5. Try to see if this solves your problem.

Turn On Network Discovery (for private networks)

  • Enter the control panel.
  • In the search box, search for the network sharing Center.
  • Click on Advanced sharing settings.
  • Click Manage Advanced Sharing Settings
  • Check the “Turn on network discovery”
  • Click Save Changes.

Microsoft Remote Desktop Mac Error Code 0x4 Error


Microsoft Remote Desktop

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Error Code 0x4

I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.

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